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Service Management: Operations Strategy Information Technology ISE
Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic.Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment.This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors.The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic.The integration of technology, operations, and human behavior is recognized as central to effective service management.Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered.Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases.
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Portfolio Management : Delivering on Strategy
Portfolio management is becoming the ‘must have’ for organizations to prosper and survive in this decade and beyond.No longer can the organizational focus be one of following best and repeatable practices as resource limitations mean only those programs, projects, and operational work that add business value can and should be pursued.Executives are focusing on strategic ability and managing complexity, which can only be done through a disciplined portfolio process in ensuring the best mix of programs, projects, and operational work is under way.In turn, the portfolio is constantly in flux as difficult decisions are made if a project, for example, is no longer contributing to business value and providing benefits and should be terminated to reallocate resources to one of higher priority.Commitment to this difficult approach is necessary at all levels, and communication is required so everyone knows how their work contributes to the organization’s strategic goals and objectives. Portfolio Management: Delivering on Strategy, Second Edition focuses on the benefits of portfolio management to the organization.Its goal is to provide senior executives a view on how portfolio management can deliver organizational strategy.The emphasis is on the specific aspects within the portfolio management discipline and how each aspect should be managed from a business perspective and not necessarily from a portfolio management perspective.Highlights of the book include:Agile portfolio management Delivering organizational value Portfolio management and uncertainty Portfolio governance Marketing a portfolio Portfolio management success Starting with a review of the project portfolio concept and its development, this book is a reference for executives and practitioners in the field, as well as a students and researchers studying portfolio management.
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Service Operations Management : Improving Service Delivery
Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations.This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations.Each chapter provides a range of tools, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational challenges. Pearson, the world's learning company.
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Applied Fundamentals in Finance : Portfolio Management and Investments
This textbook provides a comprehensive introduction to portfolio management and investments.Focusing on four core areas – portfolio management, equities, bonds, and derivatives – it is primarily intended for undergraduate and graduate students alike.However, it will also benefit practitioners working in the fields of financial analysis and portfolio management and professionals who aspire to such professional activities in the financial industry.To ensure its high practical relevance, the book includes a host of case studies and examples from real-world practice, mainly from the German and Swiss financial markets.Additionally, the book shows how to implement the models in Microsoft Excel.
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Is project management a service?
Project management can be considered a service when it is provided by a professional or a company to help plan, execute, and oversee a specific project for a client. Project managers use their expertise and skills to ensure that the project is completed on time, within budget, and meets the client's objectives. They provide a valuable service by coordinating resources, managing risks, and communicating with stakeholders to ensure the project's success. Therefore, project management can be seen as a service that adds value to organizations and individuals by helping them achieve their project goals.
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Does the Hermes delivery service take returns?
Yes, Hermes delivery service does offer a returns service. Customers can arrange for their parcels to be collected for return by Hermes, or drop them off at a designated location. The service allows for convenient and hassle-free returns for customers who need to send back items to the retailer. Customers can easily track their returns through the Hermes website or app.
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Why is the DHL returns service not working?
The DHL returns service may not be working due to technical issues with their system, such as server problems or software glitches. It could also be a result of an overload of return requests causing delays in processing. Additionally, there may be disruptions in the transportation network or staffing shortages affecting the smooth operation of the service. It is recommended to contact DHL customer service for further assistance and updates on the issue.
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What are the opportunities after a voluntary service?
After completing a voluntary service, there are various opportunities available. One option is to continue working with the organization or cause in a paid position, as many nonprofits and NGOs value the experience and dedication of volunteers. Voluntary service can also provide valuable skills and experiences that can be applied to future job opportunities, such as leadership, teamwork, and project management. Additionally, volunteering can expand one's network and connections, opening up new opportunities for career advancement or further volunteer work. Finally, the experience gained from voluntary service can also inspire individuals to pursue further education or training in a related field.
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Automotive Service Management
For courses in automotive principles. Complete guide to managing an automotive repair business, for both the novice and the professional Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business.Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.
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Portfolio Selection : Efficient Diversification of Investments
This is a classic book, representing the first major breakthrough in the field of modern financial theory.In effect, it created the mathematics of portfolio selection in a model which has turned out to be the indispensable building block from which the theory of the demand for risky securities is constructed.
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ITIL INTERMEDIATE SERVICE STRATEGY COURS
ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy.This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Service Strategy within the Service Lifecycle.Introduction to service strategyService strategy
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Behavioral Finance and Your Portfolio : A Navigation Guide for Building Wealth
Become a more strategic and successful investor by identifying the biases impacting your decision making. In Behavioral Finance and Your Portfolio, acclaimed investment advisor and author Michael M.Pompian delivers an insightful and thorough guide to countering the negative effect of cognitive and behavioral biases on your financial decisions.You’ll learn about the “Big Five” behavioral biases and how they’re reducing your returns and leading to unwanted and unnecessary costs in your portfolio. Designed for investors who are serious about maximizing their gains, in this book you’ll discover how to: ?Take control of your decision-making—even when challenging markets push greed and fear to intolerable levels ?Reflect on how to make investment decisions using data-backed and substantiated information instead of emotion and bias ?Counter deep-seated biases like loss aversion, hindsight and overconfidence with self-awareness and hard facts ?Identify your personal investment psychology profile, which you can use to inform your future financial decision making Behavioral Finance and Your Portfolio was created for individual investors, but will also earn a place in the libraries of financial advisors, planners and portfolio managers who are determined to counteract the less principled and data-driven aspects of their decision making.
Price: 18.99 £ | Shipping*: 3.99 £
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How do participants in the Federal Voluntary Service finance themselves?
Participants in the Federal Voluntary Service in Germany receive a monthly allowance from the organization they are serving with. This allowance is meant to cover their living expenses, such as accommodation, food, and personal needs. In addition, participants may be eligible for benefits such as health insurance and transportation subsidies. Some participants may also receive additional support from their host organization or through other funding sources. Overall, the financial support provided allows participants to focus on their service work without having to worry about their basic living expenses.
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What are the additional costs for the property management service?
The additional costs for property management services can vary depending on the specific services offered by the company. Some common additional costs may include leasing fees for finding and placing new tenants, maintenance and repair costs for the property, eviction fees if necessary, and any other specific services requested by the property owner. It's important to carefully review the contract and fee schedule provided by the property management company to understand all potential additional costs.
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How can one make money with a property management service?
One can make money with a property management service by charging property owners a percentage of the rental income in exchange for managing their properties. Additionally, property management companies can also charge fees for services such as finding and screening tenants, handling maintenance and repairs, and overseeing the day-to-day operations of the property. Another way to generate income is by offering additional services such as landscaping, cleaning, and property marketing for an extra fee. Overall, a property management service can be a lucrative business by providing valuable services to property owners in exchange for a fee.
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What are possible work locations as deputy nursing service management?
Possible work locations for deputy nursing service management include hospitals, long-term care facilities, nursing homes, and other healthcare institutions. These roles may also be found in community health centers, rehabilitation centers, and home healthcare agencies. Deputy nursing service managers may also work in government healthcare organizations or in educational institutions as part of nursing faculty or administration. Overall, the work locations for deputy nursing service management are diverse and can be found in a variety of healthcare settings.
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